We are based in the UK and are available from 9am till 5.30 PM on +44 1202 305835. Alternativley you can email firstname.lastname@example.org
Please take a look at the table below to check the delivery time and charge for your region.
When buying online your delivery charge will be calculated after entering a delivery address.
If you are ordering from outside of the EU please click HERE to view our delivery terms
|Country||Free Delivery Threshold £||Delivery Charge £||Normal Delivery time in days (Mon - Fri)|
|Andorra||150||15||7 - 10|
|Argentina||150||15||7 - 10|
|Armenia||150||15||7 - 10|
|Australia||150||15||7 - 10|
|Austria||150||10||3 - 5|
|Bahrain||150||15||7 - 10|
|Belarus||150||15||7 - 10|
|Belgium||150||10||3 - 5|
|Brazil||150||15||7 - 10|
|Brunei Darussalam||150||15||7 - 10|
|Bulgaria||150||10||3 - 5|
|Canada||150||15||7 - 10|
|Cape Verde||150||15||7 - 10|
|Chile||150||15||7 - 10|
|China||150||15||7 - 10|
|Colombia||150||15||7 - 10|
|Croatia||150||15||7 - 10|
|Cyprus||150||10||3 - 5|
|Czech Republic||150||10||3 - 5|
|Denmark||150||10||3 - 5|
|Egypt||150||15||7 - 10|
|Estonia||150||10||3 - 5|
|Finland||150||10||3 - 5|
|France||150||10||3 - 5|
|Georgia||150||15||7 - 10|
|Germany||150||10||3 - 5|
|Gibraltar||150||15||7 - 10|
|Greece||150||10||3 - 5|
|Hong Kong||150||15||7 - 10|
|Hungary||150||10||3 - 5|
|Iceland||150||15||7 - 10|
|India||150||15||7 - 10|
|Ireland||150||10||3 - 5|
|Israel||150||15||7 - 10|
|Italy||150||10||3 - 5|
|Japan||150||15||7 - 10|
|Jordan||150||15||7 - 10|
|Kazakhstan||150||15||7 - 10|
|Korea, South||150||15||7 - 10|
|Kuwait||150||15||7 - 10|
|Latvia||150||10||3 - 5|
|Liechtenstein||150||15||7 - 10|
|Lithuania||150||10||3 - 5|
|Luxembourg||150||10||3 - 5|
|Malaysia||150||15||7 - 10|
|Malta||150||10||3 - 5|
|Monaco||150||15||7 - 10|
|Netherlands||150||10||3 - 5|
|New Zealand||150||15||7 - 10|
|Norway||150||15||7 - 10|
|Pakistan||150||15||7 - 10|
|Philippines||150||15||7 - 10|
|Poland||150||10||3 - 5|
|Portugal||150||10||3 - 5|
|Qatar||150||15||7 - 10|
|Romania||150||10||3 - 5|
|San Marino||150||15||7 - 10|
|Slovakia||150||10||3 - 5|
|Slovenia||150||10||3 - 5|
|Spain||150||10||3 - 5|
|Sri Lanka||150||15||7 - 10|
|St Pierre and Miquelon||150||15||7 - 10|
|Sweden||150||10||3 - 5|
|Switzerland||150||15||7 - 10|
|Thailand||150||15||7 - 10|
|Turkey||150||15||7 - 10|
|Turkmenistan||150||15||7 - 10|
|Ukraine||150||15||7 - 10|
|United Arab Emirates||150||15||7 - 10|
|United States of America||150||15||7 - 10|
|Viet Nam||150||15||7 - 10|
The terms ‘Surface Clothing’, ‘our’, ‘us’ or ‘we’ refer to the owner of the website, Cycling Sports Group UK. The terms ‘you’ and ‘your’ refer to the user or viewer of the website. The terms ‘Surface Clothing website’, ‘this website’, ‘the website’ and ‘our website’ refer to www.surface-clothing.com.
Surface Clothing is distributed by Cycling Sports Group UK. This website is owned and operated by Cycling Sports Group UK. The ‘Buy Online’ parts of the website are operated by Cycling Sports Group UK.
Cycling Sports Group UK is the trading name of IBD Bikes UK Ltd, whose registered office is Vantage Way, The Fulcrum, Poole, Dorset, BH12 4NU. Our company registration number is 06989977, registered in the UK
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
We will do our utmost to ensure that availability of this website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities and/or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
When you send emails to us, you are communicating with us electronically. We will, in turn, communicate with you by e-mail, or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.
All content included on the website, such as text, graphics, logos, button icons and images are the property of IBD Bikes UK Ltd and is protected by UK and international copyright, author’s rights and database right laws. The compilation of all content on this website is the exclusive property of IBD Bikes UK Ltd and is protected by UK and international copyright and database right laws.
We encourage you to leave reviews, comments and product questions on our website. We regularly monitor this content and we reserve the right to remove, reject or edit it at any time. When submitting information to our website as a review, product question or customer comment you understand that what you have submitted is not copyright protected and you are permitting its appearance on the website.
Visitors may post reviews, comments and other content, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". If you believe that any content on the website contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on the website, please notify us by email and we will respond.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: the content and material is accurate; and use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Surface Clothing for all claims brought by a third party against us, arising out of (or in connection with) the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of, or on the grounds of, or originating from the content that you have communicated to us.
Your order is an offer to Surface Clothing to buy the product(s) in your order. When you place an order to purchase a product from Surface Clothing, we will send you an e-mail confirming receipt of your order and containing the details of your order. This e-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send e-mail confirmation to you that we've dispatched the product to you. If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation E-mail. Your contract is with Cycling Sports Group UK.
Published product details, specifications and suitability information is the best available at the time. We shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any item. If you have ordered an item that has an unsuitable product description we will remedy this by providing you a full refund upon the return of the item. Please see ‘Returns Policy’ for details.
While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our website. Ingredients may also change. All information about the products on our website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use.
Occasionally we find ourselves having to withdraw an item because it has become obsolete or has been discontinued. If you have placed an order for an item that has been made obsolete we will inform you as soon as possible and offer you an alternative if one is available.
All prices are in pounds sterling (£) and inclusive of Value Added Tax (VAT) at UK rates.
Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.
Beyond what we say on the website, if at all, we cannot be more specific about availability. As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.
We do our best to ensure availability of all advertised products and endeavour to despatch all parts within the quoted time. If there is a delay we will inform you of this via email and the product will be despatched as soon as it is available. If you have ordered multiple items they may arrive separately.
Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.
We have no liability to you for any delay in the delivery of products ordered. We will do our best to get all orders sent out as quickly as possible. You have the right to cancel delayed orders at any time, just contact us with your order number. UK orders will be delivered using Royal Mail, but some expensive, bulky and/or fragile products will be shipped via FedEx couriers.
International orders will be despatched via Royal Mail or FedEx. Please note that UK delivery does NOT include the Channel Islands.
When ordering products from us for delivery outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges.Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
Cycling Sports Group UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Cycling Sports Group UK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th August 2012
We may collect the following information:
• contact information including email address.
• demographic information such as postcode.
• other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cycling Sports Group UK, Vantage Way, The Fulcrum, Poole, Dorset, BH12 4NU
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are confident that you will be pleased with your purchase, so we allow up to 90 days to return faulty items. Please send items back in their original packaging, alongside a completed returns form.
In the event that your item is the wrong size/colour etc, it should be returned within 28 days in its original packaging, with labels still attached, alongside a completed returns form.
This does not affect your statutory rights.